FAQ
Mobile EV charging questions
Everything you need to know before you call. Still curious? Call 760-278-9676 anytime.
How does mobile EV charging work?
You call or send a request with your location. We dispatch a service vehicle carrying a DC fast charger, a technician plugs into your EV wherever it is parked, and you pay only for the service you chose. No station visit, no waiting in line.
Which electric vehicles can you charge?
Virtually any EV sold in North America. Our units carry CCS (Combo 1), NACS (the Tesla plug, now used by many other brands) and CHAdeMO connectors.
How fast can you get to me?
Average arrival is about 25 minutes in our core zone (Palm Desert, Palm Springs, Rancho Mirage, La Quinta, Indio, Cathedral City and Indian Wells) and about 45 minutes in our extended zone.
How much does it cost?
A Quick Boost is $49 for up to 50 miles of range, Emergency Roadside is $79 for up to 80 miles, and a Full Charge is $129 for up to 200 miles. Memberships start at $39 per month.
Are you open at night and on weekends?
Yes. Dispatch runs 24 hours a day, 7 days a week, including holidays.
Do I need to be with my car while it charges?
Not always. For scheduled at-home or workplace charging we can charge while you are away as long as the charge port can be opened and we can reach the vehicle safely. For roadside calls, please stay with your vehicle in a safe place.
Is mobile charging safe for my battery?
Yes. We use the same charging standards as public fast chargers, and your vehicle's battery management system controls the charge rate the whole time.
What do I do if my EV runs out of charge on the highway?
Get out of traffic lanes if you can, turn on your hazard lights and call 911 if you are in danger. Then call our dispatch at 760-278-9676 with your location, direction of travel and nearest exit or mile marker.
Can you charge my EV at an apartment or condo?
Yes. Many of our at-home customers live in apartments, condos and HOA communities without a dedicated charger. We just need legal access to the parking spot.
Are there hidden fees?
No. There is no surge pricing and no station network fee. The price on this page is the price you pay, plus applicable sales tax.
What if I need to cancel?
Cancel a scheduled charge up to 30 minutes before dispatch for a full refund. Memberships are month to month and can be cancelled anytime.
Do you charge for distance?
Not inside our core service zone. For locations more than 15 miles from our hub, including our extended zone, a $0.95 per mile travel fee applies and is shown before you confirm.
How many miles will I actually get?
Range figures are maximums. Actual miles added depend on your vehicle's efficiency, battery temperature and state of charge when we arrive.